Jacobs Engineering Group Inc., is an international engineering, architecture, and construction firm with offices located around the world. Our specific client within the global structure was Jacobs Uk Ltd who have contracts with government departments, agencies and local authority organisations.
There contracts are generally large, capital funded infrastructure and transport projects. To assist with planning these projects may require data collection for transport planning, traffic engineering. Jacobs have many prestigious clients including Department for Transport (DFT) and Transport for London (TFL).
Jacobs were looking for a solution for management and payrolling a temporary workforce of +400 that were to be deployed on seasonal duties on the DFT and TFL projects. This would remove a significant chunk of workforce from their books and place a barrier between them and the workforce by taking away their responsibilities and obligations as the employer.
The supervisors and traffic enumerator’s duties were to record traffic survey data on designated highways across England for analysis on the project. They required a solution that would involve weekly timesheet processing of PAYE workers. Additionally prior to the season commencing the workforce were required to be mobilised, issued with contracts, health and safety documentation and equipment. All of this was to be managed to the outsourced workforce management partner.
As the project involved a high volume of workers there was careful and collaborative planning between myBPOS and Jacobs. A team was set up to manage the process and the files and records of the workforce were passed to myBPOS so that we could prepare for the mobilisation period. This included the issue of contracts, health and safety documentation and any other documentation and equipment needed which had to be tracked carefully so that the workforce can start the season on time without delay and without interruption.
On-boarding of the workforce would include a contract to be signed and returned as well as vetting documents for identification, right to work and proof of address. Once the on-boarding was completed this would give the worker clearance for starting the new season.
During the season all recorded and approved timesheet and expenses were communicated to myBPOS on a weekly basis with the deadline for submission by 23 supervisors on Mondays 12 noon. This was to ensure the process ran smoothly, time for error, duplication and expense checking, so that all workers would be paid on time the following Friday myBPOS would handle any ad hoc reporting and management information requests from time to time as well as filtering communications and newsletters.
myBPOS were also asked to undertake and communicate arrangements (including travel) for any workforce training required.
At the end of each season myBPOS would manage the return of equipment and ID.
“I want you to know that we are very pleased with the quality of service myBPOS provides. I sincerely appreciate your rapid responsiveness and the way you provide field staff for the journey time surveys during the London Olympics and your unreserved support for the DfT link count. I have recommended your company to others because of my satisfaction with your service. We look forward to doing business with you for years to come.“
Mulu Yegezu, Project Manager Highways