Providing excellent customer service is essential to the success of our business and this is included within our vision and values statement.

 

We have included below a sample of some of our clients and their comments, regarding our service and our ability to add value to their business. 

 

“The recession highlighted some serious issues that FPS would encounter if we did not get a firm handle on our credit management with our client base. Our side of the business is heavily focused on contract business which brings its own set of challenges when it comes to the control of invoicing and securing payment, given the rolling nature of income, and how easily things can accumulate for any or all of our clients.

 

The credit control team were first class in providing and executing a solution for us, basically taking over the entire management of the new processes, which in no way alienated our clients or negatively affected our existing relationships with them. They also helped to educate us on exactly how harshly our business would be affected without the proper credit management measures being in place and put just the right level of emphasis on just how important cash flow is to the health of our business. These new measures continue to be in place and will only be of benefit to us as the economy recovers.”

 

John Scott, Managing Director, First People Solutions Limited

 

“myBPOS has over the past year become more and more synchronized with our group’s business aims, particularly in terms of sales, and has definitely made a huge difference to our performance as recruiters when the economic odds were stacked against us.

 

In one of my own business areas, IT, the recession hit us incredibly hard and it would have been understandable if our staff had “ran for the hills”. The myBPOS team were able to help us find our own solutions to the market challenges we faced by providing the sales and delivery model, which now acts as a veritable “recruitment bible” for our guys. They can use this strategy in its raw form, or tailor it to suit their own recruitment circumstances, which most of the guys have. It’s steered our staff towards thinking about their jobs more as running a business, and how their performance will positively affect their own personal development and future career as a recruiter.

 

I do believe that these measures, along with all of the other, massive efficiency overhauls to our processes, has greatly affected our business and helped to secure its future.”

 

Andrew Spratt, Director, FPSG Connect Limited  

  

“The myRelocation consultant clearly knows the town extremely well. Suffice to say that all the comments made about the suitability of various areas has been proven correct and the consultant steered us towards finding the right place in the right area of town with the minimum of fuss…not only competent but genuinely committed to doing their job properly.”

                                                                            

Family relocated from London to Edinburgh

 

“We were impressed by the range of services on offer from myRelocation & Immigration, their knowledge of the issues involved in relocating to Scotland and their enthusiasm to work with us in a partnership approach. myRelocation have dealt effectively and professionally with all aspects of the work undertaken on our behalf.”

 

Multinational Pharmaceutical Company